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Panel Discussion-Inside Higher Ed Chief Academic Officer Survey

Virtual Event: Watch Now On-Demand

Inside Higher Ed’s 2022 Survey of Chief Academic Officers, sponsored by APL nextED, revealed more than half of all Provosts believe that their faculty are engaged with their work (59%), yet there is concern that a lack of connection between faculty and administrators remains. In addition, most Provosts (83 percent) surveyed say their faculty lack the right tools to feel supported, resourced and engaged.

An increasing demand for online programs has many institutions looking at their Professional, Continuing and Online (PCO) operations to lead the way with best practices for teaching, learning, and collaboration.

Hear from a panel of higher ed leaders and members of the University Professional Continuing Education Association (UPCEA) as they reflect on how Provosts are collaborating with their PCO leadership.

Attendees will learn:

  • Insights and perspectives from Provosts/CAOs on partnering with their Professional, Continuing and Online (PCO) leadership to add new programs and value for students 
  • How PCO leadership are scaling resources to meet increased demand 
  • How to connect and support faculty in hybrid or online formats

This event was recorded Thursday, June 16, 2022.



APL nextED is a sponsor of the 2022 Inside Higher Ed Survey of College and University Chief Academic Officers and an UPCEA Gold Partner.


Guest Speakers

Andrea Carroll-Glover serves as Vice Provost of Online Strategy and Programs at Saint Mary’s University of Minnesota. Andrea’s office is instrumental in leading the continued innovation and advancement of online learning initiatives. She has made significant contributions within the academic community in service with a number of institutions including Capella University, the University of Minnesota, Rasmussen College, Walden University, and Laureate International Universities leading online growth strategies, program and education technology innovation, marketing and recruitment efforts.  

Andrea serves the University Professional and Continuing Education Association (UPCEA) as a board member at large and a member of the Diversity and inclusive excellence committee.

Andrea Carroll-Glover


Jim Fong is the Chief Research Officer at UPCEA. He is the founding director of UPCEA’s Center for Research and Strategy, has extensive background in marketing at Penn State, as well as experience in private industry. Jim brings a rich understanding of the dynamics driving today’s higher education leaders, providing research-driven strategy and positioning. Jim often presents at UPCEA’s regional and national conferences, sharing vital information with attendees.

Jim Fong
Jim Fong


Kathleen Gibson is the CEO and Founder of APL nextED, the leading Academic Operations Platform bringing faculty, staff, affiliates and administrators together to connect and collaborate in one place. Kathleen has worked as a lawyer, college dean, program developer, and professor. Kathleen has studied and written about trends in higher education for the last 20 years.

Kathleen Gibson

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